Getting Help with Courses

Where to find help

The course instructor is the FINAL AUTHORITY for any course material. If discrepancy exists in the information provided to you from a tutor or other source of help, please contact the course instructor.

Your Instructors

These are the people making the notes, teaching the course, setting the exam and marking your answers. Outside of notes, lectures and textbooks these people are your most valuable source of information. Don’t hesitate to ask your prof! Make use of their office hours.

Teaching Assistants (TAs)

TAs are available not only to help you in the lab, they will often help you outside lab hours. Use them!

Supplemental Instruction (SI)

SI leaders are available for some courses. Your course instructor will tell you in-class if there are supplemental instruction opportunities available for your course.

The Academic Learning Centre

Located in 201 Tier Building, the Academic Learning Centre has a variety of tutorials and workshops to help you improve your study skills, manage your schedule, take good class notes and read effectively.
They also maintain a tutor registry (costs are involved).

The Sciences and Technology Library

The Sciences and Technology Library, located at 211 Machray Hall, has a host of resources for students. For example, they have an online Research Help Guide that you can access any time. Ask librarians for help to find information and search the literature for term papers and lab reports.

The Science Students’ Association (SSA)

Located in 209 Armes Building, the SSA runs a free tutoring service that connects students with student tutors. For more information email:

Students Offering Support (SOS)

SOS provides Exam-Aid Tutoring sessions for a fee ($20 per session). The $20 fee is a donation to raise roofs in developing communities throughout Latin America. The student tutors are volunteers. For more information, check the SOS website.

Independent Skill Improvement

Use a study method to improve your study skills, such as the PQRST Studying Method, where information you read enters your long-term memory, or the SQR3 method of reading to be an active and effective reader.

About Independent Tutoring Agencies – Please Use Caution

Your instructors are the experts in your courses; they are the people teaching the material, designing exams and marking them. If you have a question, use materials provided by your instructors and ask your instructors. There is no additional cost for their help.

Independent tutoring agencies are not familiar with the materials as they are currently taught in your courses. Course material changes from year to year. Use caution when using an independent external agency.

Department Resources

Biological Science
Website | Email | BUGS 111BSB

Website | 128 Parker

Computer Science
Website | E2-422A EITC (Engineering Information and Technology Complex)

Website | 318 Machray Hall


Physics and Astronomy
Website | Physics 114 Allen

Astronomy Club

Website | 311 Machray